Privacy Policy
This Privacy Policy outlines how CBD Health Foods Ltd, trading as BRITISH CANNABIS™, handles and protects the privacy of wholesale customers. In this document, terms such as “we,” “our,” or “us” refer to BRITISH CANNABIS™. As a company registered in the United Kingdom under the number 10033859, our registered office is located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Introduction
This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
It tells you about your privacy rights and how the law protects you. We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information. We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate.
Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at http://knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
Data We Process
We collect, use, store, and transfer various types of personal data related to wholesale customers. These include:
- Identity Information: First name, last name, title, and other identifiers.
- Contact Information: Billing address, delivery address, email address, telephone numbers, and other communication-related details.
- Transaction Data: Information about payments, communications, and purchased products or services.
- Profile Information: Usernames, passwords, and order history.
- Marketing Data: Preferences in receiving marketing, communication preferences, and responses to our services.
We may also aggregate anonymous data for statistical or demographic analysis, ensuring that such data cannot personally identify individuals.
Special Personal Information
Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. It also includes information about criminal convictions and offences. We do not collect any special personal information about you.
Information Collection Basis
We process information about wholesale customers based on various legal grounds, including contractual obligations, legitimate interests, and legal obligations. The specific basis for processing depends on the nature of the information and the purpose for which it is processed.
Cookies
Our website uses cookies to enhance user experience and gather statistical information. Cookies are employed for tracking website usage, recording user responses to surveys, and ensuring a personalised experience. Customers have the option to manage their cookie preferences through browser settings.
Personal Identifiers from Browsing Activity
We record and analyse requests made by web browsers to our servers, including geographical location, IP address, and other technical details. This information is used in aggregate to assess website performance and popularity.
Disclosure and Sharing
We do not share personally identifiable information with third parties except as specified in this notice. However, data indirectly derived from personal information may be received from third-party services we use.
Data Processing Outside the EU
While our websites are hosted in the UK, certain aspects of our business may involve outsourced services in countries outside the EU. We ensure data protection through various safeguards, including corporate group affiliation, data protection clauses, adherence to EU-approved codes of conduct, and certification mechanisms.
Control Over Your Information
Wholesale customers have the right to review, update, or request removal of their personally identifiable information. Requests can be made by contacting us via email at trade@britishcannabis.org, subject to identity verification.
Other Matters
Use of Site by Children: Our products and services are not intended for children under 18 years of age.
Encryption of Data: We use SSL certificates for data encryption during transmission.
Complaints: Customers dissatisfied with our privacy policy may contact us at trade@britishcannabis.org. We encourage dialogue before involving the Information Commissioner’s Office (ICO).
Retention Period
We retain personal information only as long as necessary to provide services, comply with legal obligations, or support claims/defences in court.
Compliance with the Law
Our privacy policy is designed to comply with the laws of every country or legal jurisdiction where we conduct business.
Review of This Privacy Policy
This privacy notice may be updated periodically, and the applicable terms are those posted on our website when you use our services. We recommend printing a copy for reference. For any questions about our privacy policy, please contact us at trade@britishcannabis.org.